Digital DirAction

Strategy. Creativity. Momentum.

DIR:FLOWSocial & Content2026

Crave District: A social engine for a five-brand F&B group

Five restaurant concepts, one kitchen group, zero consistency. We built a content system that feeds five feeds a month without the group feeling like a factory.

Social Media ManagementContent ProductionCommunity ManagementReporting
DIR:FLOW

The challenge

Each restaurant posted whenever staff remembered. Quality swung wildly, engagement was flat, and the group's best dishes were invisible online while competitors' worse food went viral.

The direction

  • 01

    Designed a content system: five brand voices, shared production pipeline, one monthly batch shoot covering all locations.

  • 02

    Shifted output to short-form video first: recipe reveals, kitchen personalities, and trend-response content shipped within 48 hours.

  • 03

    Ran community management as a service promise: every comment and DM answered inside two hours, seven days a week.

The impact

90+

assets produced monthly

+212%

average engagement rate

3

videos past 1M organic views

Our feeds finally look like our food tastes.

Marketing Director, Crave District

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